What a Mature CRR Program Actually Looks Like
Virtual CRR Original Post Most fire departments believe their CRR program is further along than it actually is. This is not a criticism. It is a predictable consequence of the way CRR progress tends to be measured — in activities rather than outcomes, in effort rather than impact, in the presence of programs rather than the depth of organizational integration. A department that is doing things feels like a department that has built something. Sometimes it has. Often it is further from maturity than the activity level suggests. This article offers something the CRR space has been missing — an honest CRR program benchmark. Not a national standard reference or a best practice checklist, but a frank description of what each stage of CRR program development actually looks like in practice, what separates one stage from the next, and a self-assessment framework that helps a chief see clearly where their program actually stands rather than where they would like it to stand. The g...